This Privacy Policy explains what information 9jili collects when you use our platform, how we use it, and the steps we take to keep it secure. By registering an account, you agree to the practices described here. We are committed to handling your data responsibly and in line with applicable Philippine data privacy regulations.
When you register and use the 9jili platform, we collect certain personal information that is necessary to provide our services. This includes your name, date of birth, contact details such as your mobile number and email address, and your payment information for processing deposits and withdrawals in Philippine pesos. We also collect technical data automatically when you access the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality.
The personal information we collect is used primarily to operate and maintain your account, process transactions, verify your identity, and provide customer support. We use your contact details to send you important account-related notifications, such as transaction confirmations and security alerts — we do not use them for unsolicited marketing without your consent. Your data also helps us comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. We may use aggregated, anonymised data to analyse platform usage trends and improve our games and features, but this data cannot be used to identify you individually. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any third-party service providers we engage — such as payment processors — are contractually required to handle your data securely and only for the specific purpose for which it was shared.
We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, or loss. Your account is protected by password authentication, and we strongly recommend using a unique, strong password and keeping it confidential at all times. Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances request that your data be deleted. You may also withdraw consent for specific uses of your data where that processing is based on consent, though this may affect your ability to use certain platform features. To exercise any of these rights, please contact our support team using the details available on this platform. We will respond to verified requests within a reasonable timeframe in accordance with applicable regulations. For questions about our broader platform rules, please also review our Terms and Conditions and visit the FAQ page for quick answers.
Last updated: 2025. This Privacy Policy applies to all registered users of the 9jili platform in the Philippines. For platform rules, see our Terms and Conditions. For responsible gaming guidance, visit the Responsible Gaming page.
Quick answers to what Filipino players most often ask about data handling on our platform.
Now that you know how 9jili handles your personal information, you can enjoy slots, fish games, and more on our mobile-friendly platform with full peace of mind. Create your free account today and experience secure, local PHP payments across the Philippines.